Contact Us

1. Customer Support

Our store provides customer support for enquiries related to orders, products, and services offered through our store.

For assistance, clarification, or additional information, customers may contact us using the details below.

Address:APT BLK 162 YISHUN STREET 11 #14-244, SINGAPORE 760162, SINGAPORE
Email:help@havengethaus.com
Phone:+65 (841) 92747
Business Hours:Monday to Friday, 9:30 am – 4:30 pm (excluding public holidays)

2. After-Sales Support

Our store offers dedicated after-sales support covering, but not limited to, the following matters:

Returns, refunds, and exchanges.
Shipping, tracking, and delivery enquiries.
Product measurements, materials, and specifications.
Guidance on product use, care, and maintenance.

Our store is committed to providing clear communication and practical solutions throughout the purchasing and post-purchase process.

3. Our Commitment

Our store places strong emphasis on clear, reliable, and timely customer communication.

All enquiries are handled confidentially and addressed as promptly as possible, with the aim of delivering accurate, transparent, and customer-focused support in line with Australian service standards.